© Crosscare Expert 2019
Crosscare Expert is operated by Cerevent Ltd. Company number: 09001448
This privacy notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
We are Cerevent Limited, but trade as Crosscare Expert. Our address is 1 Sevenlands Drive, Boulton Moor, Derby DE24 5AD, United Kingdom. You can contact us by post at the above address or by email at firstname.lastname@example.org. We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
When you contact us via our contact form on our website, we ask you for your name, email address, contact telephone number and company. We use this information to respond to your query, including providing you with any requested information about our services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information. Your enquiry is stored and processed as an email which is hosted by Google within the United States of America (USA).
Your information is stored on our website, which is hosted with Google and on our Google cloud server, which is based within the United Kingdom and is legally obliged to safeguard EU data at the same high standards as EU privacy regulations. We also share your name and email address with Mailchimp so that we can send you information emails. We do not use the information you provide to make any automated decisions that might affect you.
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time. If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider. If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased. You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully. Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:
We will update the version number and date of this document each time it is changed.
Cookies are used to save time and make visiting web sites more efficient and enjoyable. They can be used for many different reasons – from remembering login information and what is in your online shopping basket, to tailoring online adverts so you see more adverts suited to what you want.
There is lots of guidance out there explaining what cookies are and what they can do. If you want more information you can visit these pages:
While we will endeavour to keep the list below updated, the Crosscare Expert site relies on many third party services and the list may therefore become out of date if those services alter the cookies they use.
Please note that all of these Cookies exist to enable functionality on the website and not for advertising purposes. If you do not wish these cookies to be tracked you can disable them in your browser, but this may negatively effect your experience on the site.
There are two types of cookie you may encounter when using this website:
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Please note that if you do choose to share content from the Crosscare Expert website through any social media providers that we don’t control the setting of these cookies and we recommend that you check the provider’s website for further information.
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